Shipping policy

Shipping

Processing takes 7-14 BUSINESS DAYS. Shipping time is based on USPS and is not guaranteed by our company. USPS ARE EXPERIENCING DELAYS IN SHIPPING PER THE USPS WEBSITE. You will receive an initial email confirming your order and a tracking email for confirmation of shipment.  

In the event an order is returned due to the wrong address being provided on the customers end, there will be a reshipment fee or a refund can be provided to the customer less the original shipping fee. THERE ARE NO RETURNS or REFUNDS ON CUSTOM ITEMS.

If you choose the First Class Shipping option, it is NOT covered with insurance. We will not send new merchandise nor refund you if the package shows delivered on our end. Please choose the Priority shipping option to ensure your order is covered by the $50 insurance provided by USPS.